The one thing your business MUST do to excel October 03, 2015 The behaviour that sets Top 1% businesses apart is remarkably simple - in a nutshell, they focus on customers, not themselves or their competitors. Most businesses claim to put their customers first; in practice they don't. Top 1% businesses systematically champion their customers. They strive to create and sustain a culture which exceeds customer expectations every time. Is this possible, and if so, how?! If you're serious about putting customers first then you must (re-)arrange your
The behaviour that sets Top 1% businesses apart is remarkably simple - in a nutshell, they focus on customers, not themselves or their competitors. Most businesses claim to put their customers first; in practice they don't. Top 1% businesses systematically champion their customers. They strive to create and sustain a culture which exceeds customer expectations every time. Is this possible, and if so, how?! If you're serious about putting customers first then you must (re-)arrange your
